Refund & Return Policy

Uniwork — One Name. Every Job.

This Refund & Return Policy outlines how Uniwork Pvt Ltd ("Uniwork", "we", "us") handles returns, cancellations, and refunds for digital products, tools, templates, software, and memberships purchased through https://uniworktools.com.

Quick Summary

  • Refunds apply only to eligible products and under defined conditions.
  • Digital downloads, premium tools, and instant-access products are non-refundable once delivered.
  • Membership plans can be cancelled anytime, but paid fees are non-refundable.

Eligible Refundable Items

Refunds may be considered for the following cases:

  • Duplicate payment due to technical error.
  • Incorrect product delivered and unable to correct.
  • Payment charged but service not activated within 5 business days.

Non-Refundable Products & Services

Due to the digital nature of our platform, refunds are NOT provided for:

  • Digital downloads (templates, tools, assets, UI kits, etc.)
  • Instant-access premium tools and software licenses.
  • Purchased memberships, subscriptions, or renewals.
  • Completed customization or support services.

Cancellation Policy

Subscription plans may be cancelled at any time from your dashboard. The cancellation applies to future billing cycles only. No partial or prorated refunds will be issued for remaining period of service.

How to Request a Refund

If you believe your case qualifies for a refund, submit a request within 48 hours of purchase with the following details:

  • Order ID or invoice number
  • Registered email address
  • Reason for refund request

Send your request to: sales@uniworktools.com

Approved refunds will be processed within 7–10 business days to the original payment method. Processing time may vary depending on the bank or payment gateway.

Chargebacks & Disputes

Opening a chargeback without contacting us first may result in suspension of your Uniwork account and loss of product access. We strongly encourage resolving issues directly with our support team.

Exceptions

Refund approval is at Uniwork’s discretion and may require supporting evidence. Abuse of refund requests will lead to permanent account ban.

Contact Information

For questions regarding refunds & cancellations, contact us:

Email: sales@uniworktools.com